top of page

Return & Refund Policy

 

Effective Date: August 21, 2025

​

1. Eligibility for Returns  
We accept returns for both defective and non-defective products and services. To be eligible, requests must be made within 30 days of purchase or service date.

 

2. Return Method & Fees  
Return Method: By mail  
Return Label: Included in the package, free of charge  
Restocking Fees: No cost  
Product Condition: Returns accepted for new, unused products only

 

3. Refunds  
Refunds are processed to the original payment method within 10 business days of approval.  
If you are not completely satisfied, you may request a 30-day money-back guarantee on all services.

 

4. Exchanges  
We do not accept exchanges at this time.

 

5. Non-Returnable Items  
Used, damaged, or altered products are not eligible for return.

 

6. Additional Information  
All return requests must be submitted to manager.support@trusstheprocessllc.com or by calling (833) 371-BOOK.  
Please include your order number and reason for return.

 

7. Google Merchant Center & California Compliance  
This return policy adheres to Google Merchant Center requirements and California state law.  
 

Truss The Process Housekeeping Services LLC

  • Instagram

8605 Santa Monica Blvd, West Hollywood, CA

(833) 371-2665

©2023 by Truss The Process Housekeeping Services LLC. All rights reserved.

bottom of page