Return & Refund Policy
Effective Date: August 21, 2025
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1. Eligibility for Returns
We accept returns for both defective and non-defective products and services. To be eligible, requests must be made within 30 days of purchase or service date.
2. Return Method & Fees
Return Method: By mail
Return Label: Included in the package, free of charge
Restocking Fees: No cost
Product Condition: Returns accepted for new, unused products only
3. Refunds
Refunds are processed to the original payment method within 10 business days of approval.
If you are not completely satisfied, you may request a 30-day money-back guarantee on all services.
4. Exchanges
We do not accept exchanges at this time.
5. Non-Returnable Items
Used, damaged, or altered products are not eligible for return.
6. Additional Information
All return requests must be submitted to manager.support@trusstheprocessllc.com or by calling (833) 371-BOOK.
Please include your order number and reason for return.
7. Google Merchant Center & California Compliance
This return policy adheres to Google Merchant Center requirements and California state law.